Need to make a claim? BFrank is here to help. All losses or incidents which may result in a claim should be reported as soon as possible to your BFrank. The first notification can be by telephone, fax or email. We will then guide you through the steps you should take.

Some initial steps you can take include:

  • Take photos of the incident
  • Get witnesses’ details
  • Take all reasonable steps to minimise the loss/damage and protect your property if needed
  • Notify the Police if burglary or theft is involved

General Claim Form

Property Claim Form

Motor Vehicle Claim Form

Liability Claim Form